Privacy Policy
Privacy Policy
Last updated: September 13, 2026
About This Policy
Empowered Muse operates empmuse.com. This Privacy Policy explains how personal information is collected, used, and disclosed when you visit our website, contact us, or purchase products.
This policy describes our practices; it does not replace any consent required by applicable law.
Information We Collect
Depending on how you interact with us, we collect:
- Contact information, such as your name, email address, and telephone number.
- Billing and shipping information needed to process and deliver orders.
- Order details, purchase history, payment status, and transaction references.
- Messages and information you submit through our contact form or email.
- Personalization details you provide for custom products.
- Technical information collected through our website platform, such as IP address, browser type, device information, pages visited, and access times.
- Cookie preferences and information collected through enabled website services.
Please do not submit payment-card details, medical records, or other unnecessary sensitive information through our contact form or ordinary email.
How We Use Information
We use personal information to:
- Process payments and fulfill orders.
- Deliver digital downloads and ship physical products.
- Prepare personalized products.
- Send order confirmations, delivery updates, and service messages.
- Respond to inquiries and resolve order problems.
- Maintain website functionality and security.
- Understand website usage through enabled analytics.
- Maintain records and meet applicable legal obligations.
Where required, we obtain consent before using information for optional purposes.
Website Hosting and Store Services
Our website uses IONOS hosting and website services. The store platform processes information needed for checkout, customer accounts where used, order management, and product delivery.
Our public privacy controls list IONOS SiteAnalytics and Store services. These services may process technical or transaction information according to their functions and configuration.
Payments Through Stripe and PayPal
Payments are processed through Stripe and PayPal, depending on the payment method selected.
These providers collect and process information needed to complete transactions, prevent fraud, and meet their legal obligations. Empowered Muse receives order and transaction information but does not store full payment-card numbers or card security codes.
Payment providers may also process information for their own purposes under their privacy policies:
Contact Forms and Email
When you contact us, we use the information you provide to respond, assist with your request, and maintain relevant correspondence.
Our business email correspondence may be handled through IONOS email services and Gmail, including forwarding or replies through our connected Gmail address.
Information supplied for customer support is not, by itself, a subscription to marketing emails.
Shipping and Fulfillment
For physical orders, relevant delivery information is shared with shipping carriers and any fulfillment provider used for that order.
This may include your name, delivery address, and contact information where needed for delivery or shipment updates.
Cookies and Privacy Settings
The website uses cookies or similar technologies for functions such as shopping-cart operation, privacy preferences, and enabled analytics.
You can review available services and change your choices through the website’s Privacy Settings controls. You can also manage cookies through your browser.
Blocking some technologies may affect checkout or other website functions. Where applicable law requires consent for optional tracking, that consent must be obtained before the tracking is activated.
Optional Marketing Communications
If you choose to subscribe to marketing communications, we use your contact information to send the updates you requested.
You may unsubscribe using the instructions in a marketing email or by contacting us. Necessary order and customer-service messages may still be sent.
How Information Is Disclosed
We disclose relevant information to providers that support website operation, payment processing, communications, shipping, and enabled analytics.
Some providers act on our behalf; others, including payment providers, may process information independently under their own privacy policies.
We may also disclose information when legally required or reasonably necessary to address fraud, protect security, or resolve a legal claim.
Empowered Muse does not sell or rent customer contact lists.
Information Retention
We retain information for as long as needed for its purpose, including order fulfillment, customer support, accounting, tax requirements, and resolution of disputes.
Retention depends on the type of information, applicable legal requirements, and provider settings. When information is no longer needed, it should be deleted or anonymized, subject to lawful recordkeeping requirements.
Security
We use reasonable safeguards appropriate to the information handled and rely on our providers’ security measures for their services.
No website, email system, or electronic storage method can be guaranteed completely secure. Please avoid sending sensitive information that is not necessary for your request.
International Processing
Our providers may store or process information in countries other than your own. Applicable privacy protections and transfer arrangements depend on the provider and relevant law.
Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your information; object to or restrict certain processing; or withdraw consent.
Some requests are subject to exceptions, including required transaction records. We may need to verify your identity before responding.
Where applicable, you may also have the right to complain to a privacy regulator.
Contact us using the details below to make a request.
Children’s Privacy
Our website and checkout are directed to adults, including adults purchasing products for children. They are not intended for children under 13 to submit personal information independently.
If you believe a child has provided personal information without appropriate authorization, please contact us so we can investigate and take appropriate action.
Third-Party Websites
Links to payment providers, social platforms, and other websites lead to services with their own privacy practices. Please review their policies before providing information.
Policy Updates
We may update this policy as our practices or legal requirements change. The revised date will appear above, and additional notice will be provided where required.
Contact
Empowered Muse
Website: https://www.empmuse.com
Email: info@empmuse.com
Alternative email: kokonamoon@gmail.com
Telephone: (240) 334-7532
We typically respond to customer inquiries within one to two business days. Privacy requests will be handled within applicable legal deadlines.